DOKU is just what it says ... money ... but it is money that works in the electronic environment, money ideally suited to business online.
One of the pioneers in Indonesian electronic payment industry specializing in Internet Payment Solutions Provider ("PSP") with local presence, DOKU is offering a one-stop/end to end Internet payment service, DOKU serves as a single gateway to facilitate both credit card acquirers (banks and credit card companies) and Internet merchants.
Established and registered under PT. Nusa Satu Inti Artha in 2007, DOKU is a certified PCI DSS (Payment Card Industry Data Security Standards) Level 1 compliant. Servicing more than 300 merchants with direct connection to six major banks in Indonesia, DOKU is expecting to provide diverse payment options for its merchants as well as online shoppers in Indonesia.
Whether you are a large corporation, a small business or a sole trader, we can provide you with a customized solution to enable you to meet all your payment processing needs. We use our expertise and resources to build more features into our solutions so that you can maximize your payment options and sales, protect against fraud, and manage your business more effectively. All DOKU merchants are covered by 3D-Secure Payments schemes to provided additional protection against fraud.
- Innovative, Leading-Edge Processing Solutions - we have a complete, end-to-end solution for all your processing needs.
- Global Card Acceptance - we process Visa, MasterCard, and many others.
- Largest selections of payment methods (credit cards, internet banking, ATM, wallets, points, installment, mobile payments)
- Reliability- we are a trusted payment industry leader and know how critical uptime is to sales.
- Business Security and Protection - we implement enhanced fraud-protection tools on all our solutions.
- Online Reporting Tools - we provide real-time reporting to give you the information you need, when you need it.
- Real Support- we provide you with information on setting up your Internet merchant Account and assist you with expert advice on the additional products and services we offer.
- Compliance with UUITE (Indonesian Electronic Transaction Act) and industry standard payment security business practice.
- High quality infrastructure and skilled personnel to deliver the payment service - ensures high quality localization, outsourced operations and support
- Comprehensive office tools to manage Transaction & Settlement report - real time availability.
- Business analytics for enterprise merchants - for future tactical marketing campaigns
- Single API integration to support multiple payment methods
- Sustain overall merchant branding - creates customer buying confidence
- Revenue Protection- Fraud Monitoring & Management Service 24/7
- Escrow service - risk management for buyers (applicable for marketplaces and other types of e-commerce platforms)
- Local IT support 24/7 - integration, troubleshooting and payment service upkeep
- Strong merchant collaboration - merchant account management and after sales support
- Our rates are competitive, - you can spend your hard earned money on things like advertising and marketing and not on merchant fees
- We have an all-in-one solution, - we take the guesswork out of integrating the gateway to your shopping cart. Don't waste time with multiple vendors; use our one-stop-shop for all your merchant needs.
- We can help set up your website for e-commerce - our Merchant Support team will provide you with the guidelines and support.
- When you call our office, we answer our phone. - you talk to a person, not a machine.
- All of our facilities comply with the PCI security standard that Visa and MasterCard insist on to protect cardholder data.