Tech Ops Engineer

Tech Ops Engineer

 Engineer    Jakarta, Indonesia    Full Time    Aug 23rd


  • Restore a failed IT service of related Product as quickly as possible, and ensuring appropriate workarounds put in place if incidents are not resolvable within the agreed SLA
  • Analyze existing IT services of related product and plan how to improve it in the future
  • Prevent incident from happening, and to minimize the impact of incidents that cannot be prevented, maintaining known errors and workarounds
  • Liaise with merchants and other IT personnel for applications (related to product) troubleshooting, configuration and maintenance
  • Manage lifecycle and release management processess for applications
  • Responsible for the continuous delivery process to build, deploy and promote applications
  • Ensure apps have automated functional tests that are used by the continuous delivery process to determine successful deployment and operation of applications
  • Acts as 2nd level support of applications, triaging issues, and disseminating them to other IT personnel as required
  • Implement integration for merchants that cannot be done with self-Integration service


  • Bachelor Degree in Computer Science or equivalent
  • Having minimum 1 year of experience in Software Development
  • Having minimum 1 year of experience in System Administration and Operations
  • Good command in English language both written and verbal

Plus Point