DOKU

Sales Officer

Sales Officer

 Sales    Jakarta, Indonesia    Full Time    Oct 9th

Descriptions

  • Present, promote, sell, and negotiate products/service with accurate information (e.g. product feature, pricing, and fee)
  • Responsibility to acquire and on-board new merchants
  • Analyze the territory/market's potential and identify new potential business with new merchants
  • Increase merchants transactions & sales volume, e.g. by doing analysis merchant's needs, do upselling, and suggest upgrades or additional features to meet their requirement
  • Maintain relationship with existing merchants
  • Assist the integration process for partners on-boarding so that the production process is in line with the timeline for immediate LIVE production
  • Assist merchants in any issues/request; Understand the problems and challenges of merchants and identify ways the business could be better address those heads
  • Update merchant database in CRM
  • Handle administrative works related to merchant's data (e.g. craft new sales proposals and contract renewals)
  • Prepare periodic report for sales activities
  • Collaborate with internal team to find solution related to merchants and create merchants satisfaction
  • Be the face of DOKU to the merchants and be their partner of choice



Requirements

  • Min. Diploma/Bachelor degree in Marketing, Business Management, Economics or Accounting
  • Fluent in English (oral & written) would be plus value
  • Familiar with B2B Sales and Market Analysis
  • Have  min. 2 years working experiences in digital marketing, e-commerce company, or financial technology
  • Perfect understanding of latest digital trend and ability to understand customer behavior and expectations
  • Motivated self-starter, agile, and able to work quickly in a constantly evolving competitive landscape
  • Good communication, negotiation, persuasive, and presentation skills

Plus Point