DOKU

We have 3 job in Support

DOKU Support

Customer Care Officer

 Support    Jakarta, Indonesia    Full Time

Responsible for Fintech Customer Service and Operational SupportHighlight main issues from all touch points and escalate to related departmentdentify issues or improvement items in order to serve customer better in call centerHandles incoming customer service call, emails & chat


   Sep 30th

Social Media DOKU Care Supervisor

 Support    Jakarta, Indonesia    Full Time

Response, follow up and resolve all related mentions with customer service which posting at DOKU official account for Social Media networking.Build and maintain engagement with DOKU community (follower & evangelist)building customer loyalty but also to build DOKU customer service image.


   Oct 7th

Quality Assurance (QA) DOKU Care Supervisor

 Support    Jakarta, Indonesia    Full Time

Bachelor Degree (S1) from any disciplineMin. 3 years working experience in Customer Service, Call Center or Walk in Center Operations from Fintech, Telco or Service IndustryCustomer service managementAudit & risk managementOrganization governance & analysisGood communication & presentation


   Oct 7th