Message from the CEO

Dear Valuable Partners and Customers,

Following the announcement by the Governor of DKI Jakarta (circulated letter no.6, 2020) on March 20th, 2020, we will be temporarily closing our Jakarta and Bali offices until further notice.

Nevertheless, we assure you that we will maintain our services quality with the utmost professionalism during this global pandemic; while at the same time keep the safety and wellbeing of our teams. DOKU will continue running its operations remotely with office hours from Monday to Friday, from 09.00 to 18.00 WIB. Our Customer Care team will be operating 24/7, where they can be reached via email (,Twitter (, for any support related to our products and services.

Thank you for your kind understanding and continuous trust to keep your business and our partnership running during this time. Let’s fight and win this battle together. Stay safe and well.



Thong Sennelius
Chief Executive Officer